Job Description

What Makes a McKibbon Bistro Attendant?

The Bistro Attendant takes orders, prepares, and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner. The Bistro Attendant will also prepare Starbucks coffee beverages, and a menu of breakfast or light evening fare – including preparation, and cooking of menu items.

A Day in the Life of a Bistro Attendant:

• As a Bistro Attendant you will ensure each guest is greeted and made to feel important

• As a Bistro Attendant will be knowledgeable about the menu, offering suggestions and being able to answer questions

• As a Bistro Attendant will service guests’ orders as requested and as aligned with company and brand standards.

• As a Bistro Attendant will maintain adequate supplies of clean dishware.

• As a Bistro Attendant will carry food, dishes, trays, and/or silverware from the pantry to serving counters.

• As a Bistro Attendant will collect dirty dishes and tableware, and run them through the dishwasher.

• As a Bistro Attendant will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.

• As a Bistro Attendant will clean any spilled items, broken items, and remove trash, when necessary.

• As a Bistro Attendant will mop or vacuum floors.

• As a Bistro Attendant will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.

Requirements

• One to two years’ experience as a server, barista, cook, or attendant in a similar setting

• The ability to work a flexible schedule, including shift work, weekends, and holidays

• Knowledge of state and local guidelines regarding service of alcohol

• Computational skills to process guest payments

• Course work or certification/education in restaurant or business field are highly desired

• Food safety certification and/or alcohol service training recommended

• The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis

• The ability to help create an energized bar atmosphere through friendly and personalized service

• The ability to anticipate customer needs, and change course of action accordingly

• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Ideal Skills & Qualities:

• The drive to approach each guest interaction with the mindset of exceeding guest expectations

• Embracing the culture, and personifying it in daily interactions with guests and team members

• Contributing to a fun, energized and comfortable working environment as an active member of the team

• Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times

• Being a motivated self-starter

• Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Benefits: Full Time Associates:  

• Comprehensive benefits package including medical, dental, and vision  

• Life insurance 

• Pet Insurance

• Short and long-term disability 

• Paid time off and holidays 

• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)

• 401K Savings Plan, 50% matching up to 10% of compensation

• Associate referral program 

• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

• Fundraising matching funds program 

• Team volunteer opportunities 

• 24/7 chaplain services 

• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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