Remote Salesforce Administration & Integration
Lead the setup, administration, and continuous optimization of the Salesforce CRM platform
Develop and implement end-to-end integrations between Salesforce and third-party applications
Collaborate with IT and operations teams to ensure seamless data flow and system connectivity
Build and maintain custom objects, validation rules, workflows, Flows, and approval processes
Ensure platform stability, security, and alignment with business requirements
Manage system configuration changes and maintain proper documentation
Workflow & AutomationDesign and optimize workflow automation and approval processes to improve sales and marketing efficiency
Manage assignment rules, email alerts, and automation processes to streamline operations
Leverage tools such as Flows, Process Builder, and Assignment Rules to reduce manual effort
Continuously evaluate system performance and recommend improvements
Identify automation opportunities and implement solutions that drive operational efficiency
Reporting & AnalyticsBuild and maintain custom dashboards and reports to track key business metrics (pipeline, conversion, engagement, etc.)
Partner with cross-functional stakeholders to enable data-driven decision-making
Develop executive-level reports and insights for leadership visibility
Apply analytics best practices and ensure data accuracy across reports
User Management & TrainingManage user access, roles, and permission sets in line with security policies
Conduct training sessions and create user documentation to improve adoption
Provide ongoing user support and troubleshoot platform-related issues
Promote Salesforce best practices and drive continuous user engagement
Data Management & GovernanceOversee data import/export processes, deduplication, and data quality initiatives
Implement and maintain data governance frameworks to ensure data integrity
Establish and enforce data standards and policies across the Salesforce environment
Monitor data quality metrics and take corrective actions as needed
For applications and inquiries, contact: hirings@openkyber.com
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