Job Description

Studio Coordinator/Front Desk (Part-Time)

Music Box – Germantown / Collierville, TN

Music Box is seeking a reliable, organized, and people-focused Front Desk & Administrative Coordinator to join our team.

This role supports daily operations at our music school and plays an important part in creating a positive experience for students, families, and staff. You will assist with front desk responsibilities, scheduling, communication, and enrollment support.

This position is well-suited for someone who enjoys working with people, staying organized, and managing multiple responsibilities in a fast-paced environment.

Pay & Benefits

Starting Pay: $17 per hour
Performance-based raises available

Benefits include:

• Opportunities for growth within the organization
• Employee discounts on programs
• Professional development opportunities

Schedule

25–30 hours per week

Typical schedule:

• Monday – Friday: Afternoons / evenings (approximately 3:00 PM – 8:00 PM)
• Saturday mornings: approximately 9:00 AM – 1:00 PM
• Occasional Sundays based on programs and events

Evening and weekend availability is required.

Work Location

In person
Music Box – Germantown / Collierville, TN

About Music Box

Music Box is a modern music school offering instrument lessons, band programs, music production, and performance opportunities.

We work with students of all ages and focus on structured learning, creativity, and building confidence through music.

Key ResponsibilitiesFront Desk & Customer Experience

• Welcome students and families
• Answer phone calls, emails, and messages
• Provide information about programs and services
• Maintain a clean, organized, and welcoming environment

Enrollment & Customer Support

• Speak with prospective families about available programs
• Assist with trial lesson follow-up
• Support new student registration and onboarding
• Maintain positive and professional communication

Administrative Support

• Manage student schedules and updates
• Track attendance and basic records
• Assist teachers with coordination and communication
• Maintain accurate and organized records

Technology & Systems

• Use scheduling and billing software
• Work within Google Workspace (Docs, Sheets, Gmail)
• Support online enrollment and communication tools
• Perform basic data tracking and updates

Daily Operations

• Open and/or close the facility
• Prepare classrooms and materials
• Monitor student flow and scheduling
• Support overall studio organization

Events & Programs

• Assist with events such as:
• Performance Workshops
• Testing events
• Recitals and community performances

QualificationsRequired

• Reliable transportation
• Strong communication skills
• Comfortable speaking on the phone
• Ability to work independently
• Strong organization and attention to detail
• Basic computer and technology skills
• Ability to multitask in a fast-paced environment

Preferred Experience

1+ year of customer service experience (e.g., retail, hospitality, front desk, office support, or similar roles)

What We’re Looking For

• Friendly and professional demeanor
• Dependable and punctual
• Organized and detail-oriented
• Comfortable learning new systems
• Strong interpersonal skills
• Calm and adaptable in a busy environment

How to Apply

Please submit:

• Resume
• Short cover letter describing your interest in the position
• Optional (Recommended): You may include a creative or fun element that shows your comfort with technology, such as an AI-generated image of yourself playing the guitar or any similar example. This is not required but can help demonstrate creativity and familiarity with modern tools.

Applications should be submitted through the platform or via email to info@musicboxinc.com

Start Date

Immediate (upon hiring and completion of background check)

Pay: $17.00 per hour

Work Location: In person

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