Job Description

Are You Ready to Be the Spark Behind Unforgettable Guest Experiences?  Do you thrive on connecting with people, staying organized, and keeping fast-moving operations running smoothly? Are you energized by supporting a dynamic sales team, creating seamless event experiences, and turning inquiries into lasting guest relationships? If you love being the behind-the-scenes hero who makes every booking shine, we want you as our next Sales Coordinator ! Why You’ll Love This Job

• Be the Go-To Connector – Serve as the main point of contact for clients, guests, and internal teams, making sure every detail of group bookings and events flows seamlessly.
• Support Sales Success – Help drive revenue by preparing proposals, contracts, and sales materials that turn leads into confirmed business.
• Create Exceptional Experiences – Work hand-in-hand with hotel departments to ensure every meeting, event, and group stay exceeds expectations.
  

What You’ll Be Doing

• Guest & Client Communication – Answer calls and emails, provide clear and enthusiastic information about hotel services, event spaces, and booking options.
• Event & Booking Coordination – Manage rooming lists and coordinate meeting setups, catering, and audio-visual needs to deliver smooth, stress-free events.
• Sales Operations – Prepare proposals and contracts, track sales calls, and maintain organized, accurate sales records.
• Market Research & Lead Support – Identify potential clients, conduct online research, and help track market trends and opportunities.
• Follow-Up & Satisfaction – Check in with guests and clients before and after events to ensure expectations are met—and exceeded.
• Administrative Excellence – Keep files organized, distribute internal communications, and support the team with essential administrative tasks.

Who You Are

• A Natural Communicator – Friendly, professional, and confident in both written and verbal communication.
• Organized & Driven – You love juggling multiple priorities and hitting deadlines without breaking a sweat.
• Guest-Centered – Passionate about delivering service that leaves a lasting impression.
• Sales-Savvy – Comfortable with basic sales and marketing concepts and eager to learn more.
• Tech-Ready – Confident using computers, email, CRM systems, and reservation software.
• Hospitality-Minded – Previous experience in hospitality, sales, or front desk roles is a plus.
• Flexibility to work varying schedules, including holidays, as needed.

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